JOHN CHRISTIAN DESIGNS 

                                                   POLICIES   WORK TIMES AND ORDER FULFILLMENT

WE CUSTOM MAKE  AND HAND ASSEMBLY FOR EVERYTHING WE SELL , WE ARE A SMALL SHOP AND WE PRIDE OURSELF ON QUALITY WORK AND TAKE TIME TO PRODUCE EXCELLENCE IN OUR ITEMS , BUILD TIMES WILL VARY AS WORKLOAD CHANGES AND ALSO OVERALL ABILITY TO MEET OUR HIGH STANDARDS FOR FINISHED ITEMS , DELIVERY TIMES ARE ROUGH ESTIMATES AND CAN AND DO CHANGE AND WE  WILL GIVE UPDATES THROUGHOUT PROCESS BEST AS WE CAN … MOST CUSTOM JOBS  ARE 6 TO 9 WEEKS ROUGHLY TO MAKE AND COMPLETE .TIME ESTIMATES WILL BE GIVEN UPON DEPOSIT RECEIVED AND APPROVAL OF DESIGN RECEIVED  

WE DO NOT KEEP INVENTORY ON HAND! 

WE MAKE EVERY ITEM AS WE SELL IT .  WE USE A SECTION MANUFACTURING PROCESS      WHERE EACH STEP IS DOCUMENTED AND PHOTOGRAPHED OR VIDEO RECORDED AND UPDATES  WILL BE     GIVEN AND SIGNS OFF WILL BE DONE DURING DESIGNS SEGMENT ONLY FOR  DESIGN   APPROVAL 

PROCESS  OF PRODUCTION 

 1, DESIGNING 

 2. AGREEMENT WITH DEPOSIT

 3. MOLD MADE 

 4. CASTING

 5. FINISHING

 6. SETTING STONES 

 7. QUALITY CONTROL AND APPRAISAL

 8. SHIPPING  

REFUNDS, RETURNS,

I. ALL JEWELRY OR GIFT ITEMS  

    a. NO RETURNS OR REFUNDS ON MADE TO ORDER JEWELRY OR GIFT ITEMS unless HANDWRITTEN CONSENT GIVEN BY JOHN CHRISTIAN DESIGNS BEFORE PURCHASE IS AGREED UPON 

THERE WOULD BE RESTOCKING FEE CHARGED TO CUSTOMER  30% OR GREATER

II.  ENGRAVING  

    a. NO REFUNDS ON ENGRAVING  OR RETURNS 

III. SHIPPING FEES AND TIME FOR SHIPPING ARE TO BE HANDLED  WITH THE SHIPPING COMPANY

           b.  FEES ARE CHARGED  BY THE SHIPPING COMPANY AND JOHN CHRISTIAN DESIGNS WILL NOT BE HELD LIABLE FOR SHIPPING TIMES OR DAMAGES DURING SHIPPING  

 CONTACT SHIPPING COMPANY FOR THERE REGULATIONS AND REFUNDS AND INSURANCE POLICIES 

V.  CONSIGNMENT ITEMS   

           a. NO RETURNS AT ALL OR REFUNDS GIVEN OR WARRANTY GIVEN 

WE WARRANTY OUR ITEMS TO BE MADE WELL AND FREE OF MANUFACTURE DEFECTS FOR LIFE TIME LIMITED TO NORMAL WEAR AND TEAR . WE OFFER INSURANCE POLICY QUOTES FOR FREE AND SUGGESTED THAT THEY ARE PURCHASED AT TIME OF SALE OR THERE AFTER  WE  OFFER  JEWELERS MUTUAL INSURANCE COMPANY AS SOURCE FOR GREAT COVERAGE .. ASK FOR MORE DETAILS